Find a doctor, hospital or other provider
Your share of the cost is the same for any provider, even if they're not in the Aetna network. You'll never need a referral to see a specialist, and your coverage follows you wherever you travel, nationwide. Plus, you’re covered for urgent and emergency care, worldwide.
Your plan doesn’t require a primary care physician (PCP), but it’s a good idea to have one. A PCP can recommend age-appropriate tests, screenings and vaccinations that can help you stay healthy.
Effective 1/1/22 Carle Foundation Hospital will no longer be participating in the HMO TRAIL program.
Alternate participating hospitals are found in the provider search function.
Don’t see your doctor?
Call an Aetna representative:
1-855-223-4807 (TTY: 711)
Monday to Friday
8 AM to 8 PM CT
Reminder: If you have a PPO plan, you have the option to choose a primary care physician. If you have an HMO plan, you are required to stay within your network of providers to receive coverage except in urgent or emergency situations.